Adidas' 6-Month Outsole Guarantee

If you are as rough on your shoes as I am, you should totally take advantage of Adidas' 6-month outsole guarantee.

I happen to wear Adidas, so I am most familiar with their return policy, but other tennis shoes also offer a similar type of warranty.

My Adidas normally go from that great new shoe feel to holes in the soles in about four months. Because of my chronic foot problems, I have been more diligent about returning the shoes shortly after they began to break down rather than wait the full six months. By the time they get to the point that they have holes in them like the pictures above, I am able to feel the lack of support in my feet.

To take advantage of the Adidas guarantee, the wear on the shoe has to be on the outsole. You have to have the original receipt. And you have to pay the shipping costs for your replacement pair.

I have utilized this return policy for eight pairs of shoes so far and have received replacement pairs all eight times. There is some kind of evaluation process where Adidas could deny your claim, but I've never experienced a denial and my wear is very consistent with tennis movements.

Shoes have to be sent to:

Adidas 6-Month Outsole Guarantee

685 Cedar Crest Road

Spartansburg, SC 29304

This address is different from the address printed on the little card in some of the older Adidas tennis shoes. Evidently, the company changed warehouses and have yet to update some of their information.

Whenever I send my shoes back, I place them in the original box, with the original receipt and a check made out to "adidas" for $8.30. I usually receive my replacement pair in 2 to 3 weeks.

Stay tuned,

KS